Statement and Terms

1. Terms Acceptance

Thank you for visiting the Fengfeng Global website (the "Website"). By using this website and related services (the "Services"), you agree to abide by all terms of service and subsidiary policies.

2. Right to amend

Fengfeng Global reserves the right to change the website, policies and terms at any time. Users should check the updated content regularly.

3. Account Registration

3.1 Registration requires true, accurate and complete personal data

3.2 Users under the age of 18 need a guardian to know the Privacy Policy

3.3 Users are solely responsible for account activities

3.4 For security issues, please contact:

📧 lyq361991297@163.com

📞 + 852 69982658

4. Prohibited Conduct

Violations include:

• Using technical means to manipulate multiple accounts

• Posting illegal/harassing content

• Spamming

Consequences of the violation: Permanent termination of the account

5. Intellectual Property

5.1 All content on the website is the intellectual property of Fengfeng Global

5.3 Infringement will lead to legal accountability

6. Third party links

Fengfeng Global is not responsible for the content of external links on this website, and users are responsible for it at their own risk.

7. Purchase Qualification

7.1 At least 18 years old

7.2 Hold a valid payment instrument

7.3 Provide real billing information

8. Product and Price

8.1 The product description strives to be accurate, but it is not guaranteed to be completely correct

8.2 The price is listed in Hong Kong Dollars (HKD), and the wrong price has the right to be corrected

9. Payment Method

Online Payment

Additional Support: Cash, Octopus

10. Order Confirmation

10.1 Accept on behalf of the order after successful payment

10.2 Rejection of the order:

• Insufficient stock

• Price error

• payment failure

11. Delivery terms

11.1 Signing for receipt is considered a transfer of responsibility

11.2 Giving up the right to return and exchange after picking up the goods by the customer

12. Return Policy

12.1 Only accepted:

• Product expiration (batch number verification)

• Shipping damage (provide evidence before signing for delivery)

12.2 Returns and exchanges are strictly prohibited:

• All store self-pickup orders >

• Opened personal care products

13. Limitation of liability

Fengfeng Global does not guarantee that the website is absolutely error-free, and force majeure events are exempt.

14. Dispute Resolution

For complaints, please contact:

📞 + 85269982658

All disputes are adjudicated in accordance with Hong Kong law

⚖️ Corporate Information

📍 Address: Room 650, 6/F, Hongtu Centre, 94-96 Qiao Ming Street, Kwun Tong, Kowloon, Hong Kong